FULL REFUND PERIOD

You are eligible for a full refund if:

• You request it within 7 days of your enrolment date, and
• You request it within 7 days of your enrolment date, and

To request a refund during this period, contact us at info@joserichacademy.com with your enrolment details.

PARTIAL REFUNDS

After the full refund period, partial refunds may be considered on a case-by-case basis for:

• Documented medical emergencies, and
• Other exceptional circumstances beyond your control

Partial refund requests must be submitted in writing with supporting documentation.

NON-REFUNDABLE CIRCUMSTANCES

After the full refund period, partial refunds may be considered on a case-by-case basis for:

• Documented medical emergencies, and
• Other exceptional circumstances beyond your control

Partial refund requests must be submitted in writing with supporting documentation.

COHORT TRANSFER

If you cannot complete your current cohort due to scheduling conflicts, you may request a one-time transfer to a future cohort at no additional cost, subject to availability. Transfer requests must be made before week 4 of your current cohort.

REFUND PROCESSING

If you cannot complete your current cohort due to scheduling conflicts, you may request a one-time transfer to a future cohort at no additional cost, subject to availability. Transfer requests must be made before week 4 of your current cohort.

AI TUTOR REFUNDS

Refund policies for the AI Tutor will be announced when the product launches.

CONTACT US

For refund requests or questions about this policy, please contact us at info@joserichacademy.com.