1. Information We Collect

We collect information you provide directly to us, including:

• Your name and contact information when you create an account or enrol in a programme
• Payment information when you make a purchase
• Communications you send to us
• Your progress and performance data as you use our services

We also automatically collect certain information when you use our services, including device information, usage data, and cookies and similar technologies.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send you technical notices and support messages
• Respond to your comments and questions
• Communicate with you about products, services, and events
• Monitor and analyse trends, usage, and activities

3. Information Sharing

We do not sell your personal information. We may share your information:

• With service providers who assist us in operating our services
• When required by law or to protect our rights
• In connection with a merger, acquisition, or sale of assets (with notice to you)

4. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.

5. Your Rights

You have the right to:

• Access, correct, or delete your personal information
• Request that we restrict processing of your data
• Provide your data in a portable format

To exercise these rights, please contact us at info@joserichacademy.com

6. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfil the purposes described in this policy, unless a longer retention period is required by law.

7. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website.

9. Changes to Terms

If you have any questions about this Privacy Policy, please contact us at info@joserichacademy.com